Support


	TurboCAD Support Options

Free web based support
TurboCAD Web Based Support Create support tickets on-line and it maintains a case history for your support issue. Typical response times are one business day. Visit web support

Activation Related Problems
If you require additional assistance activating your TurboCAD product, we offer complimentary, no-charge activation assistance at 1.800.833.8082.

TurboCAD Phone Support
1.800.833.8082 x3 Hours of Operation: Monday - Friday 9:00 am - 5:00 pm (Pacific Standard Time) Phone support is available to registered users of our current software for installation and program errors.

Printed User Guides

Along with other leading software companies, IMSI/Design is contributing to the green effort. User guide documentation for most products, including physical products, is now delivered in electronic .PDF format, making topics easily searchable. For those who would still like a printed user guide, it may be purchased separately. Each user guide covers all product levels. This includes TurboCAD Designer, Deluxe, Pro, and Platinum for Windows and TurboCAD Designer, Deluxe, and Pro for Mac.

Purchase a TurboCAD 18 (Windows) Perfect Bound User Guide from ShopIMSI

Purchase an older TurboCAD Windows User Guide from Qoop on Demand Service

Purchase a TurboCAD Mac 6 User Guide from Qoop on Demand Service.

Online Store Customer Service
IMSI/Design is dedicated to providing customers with a superior level of service. For questions regarding an online order, shipping, download, or return, please visit our online customer service area.

3^rd Party TurboCAD Support and Training Resources
CADCourse – One-on-one remote training. TurboCADables – Free Reference Guide for creating Hatch Patterns - www.al-ki.com/tcad/howto.php?c=hatchpatterns Textual Creations – Check out Don Cheke's TurboCAD tutorials and personal gallery of renderings - www.textualcreations.ca/ Valley Log and Timber, LLC - 3D Printing Turn your TurboCAD designs into 3D models.


Please note that support for discontinued or older versions of current products is limited to the information provided on our website. If you would like to know about a specific product, please contact our Customer Service Department 1.800.833.4674 or e-mail CustomerSupport@imsidesign.com