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Installation & Activation Help

If you are still having trouble, and have confirmed your system meets the minimum system requirements, call1.800.833.8082 (Press 2) or +1.415+483.8000 (Press 2), Monday through Friday between 9am and 6pm Eastern Time for assistance. You can also email support@imsidesign.com with your product name, version, and any other information that might help our support staff diagnose the problem, and we will respond during business hours.

 

Email Support

IMSI/Design software products go through rigorous testing cycles, but hardware and operating system configurations may cause unexpected software errors or behavior. If you need help troubleshooting program errors, email support@imsidesign.com with your product name, version, and any other information that might help our support staff diagnose the problem, and we will respond during business hours.